Help Desk Officer

Client Services Safa Fatima posted 4 weeks ago in Shipping
  • Post Date : March 28, 2025
  • Apply Before : July 28, 2025
  • Salary: Negotiable
  • Applications 1
  • View(s) 201
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Job Detail

  • Job Type Permanent
  • Job Shift Morning
  • Degree Title Bachelor's/Intermediate
  • Experience 01 Year
  • Gender Not Specified
  • Number of Positions 3
  • City Karachi

Job Description

Provide resources to address and respond to customer inquiries related to Company, acting as the focal point between Company and its customers.

Key Responsibilities:

  • Comply with QHSE policies and organizational SOPs.

  • Attend and respond to customer inquiries effectively.

  • Ensure timely report submission and accurate system entries.

  • Assist superiors and comply with special assignments.

  • Maintain confidentiality and professionalism.

  • Stay updated with policies, procedures, and work instructions.

  • Coordinate with other departments for efficient operations.

Requirements:

  • Preferably a Bachelor’s or Intermediate qualification.

  • 2-3 years of customer service experience.

  • Strong communication, computer, and customer service skills.

Department: Terminal Operations

Location: East Wharf, Karachi Port

Salary Range: 50k+ Benefits

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